Using DotID apps¶
DotID appears in the FlexGalaxy console as a set of focused apps. Each app has one job; use this page to choose the right place to go.
Account console apps¶
App |
Route |
Use it for |
|---|---|---|
PassPort |
Sign in, MFA prompts, password reset, and account discovery. |
|
StartPoint |
Pick which account to enter after sign-in. |
|
Profile |
Update your profile, security settings, and MFA factors. Access-key rotation is no longer handled in Profile. |
|
Account |
Inspect the selected Account and manage service users, roles, and permission policies. Human users never appear here. |
|
Organization |
Manage organizations, OUs, member accounts, and SCPs. |
|
Identity Center |
Manage workforce users, groups, predefined or custom permission sets, Account assignments, and workforce authentication policy. |
|
QuotaCenter |
View quotas and submit quota-increase requests. |
|
TraceBook |
Review audit history for your account. |
|
Notification Center |
Read platform notifications delivered by NovaBell. |
Profile and Notification Center are shared self-service apps: they also appear in the admin console for platform operators, but they still show the current signed-in user’s own profile and mailbox.
Links that open an application for an organization also start at PassPort. See Opening an application link for the link shapes and what to do when an application will not open.
Platform admin console apps¶
Platform operators sign in at https://auth.flexgalaxy.ai/admin-console and land in StarGate at https://admin-console.flexgalaxy.ai/stargate.
App |
Route |
Use it for |
|---|---|---|
StarGate |
|
Platform-operations launchpad. |
SuperCrew |
|
Account and organization workbench. |
FlyBridge |
|
Platform-admin user management. |
HarborMaster |
|
Platform quota templates, allocation, and quota-increase approvals. |
TrekLogs |
|
Cross-account audit investigation. |
Profile |
|
Operator’s own profile and credentials. |
Notification Center |
|
Operator’s own notification mailbox. |
These apps load inside the Account or admin console. PassPort remains a registered-application sign-in entry rather than a console workspace.
If you do not see an app tile you expect, your account probably does not have the required role or permission set. Contact your account administrator or FlexGalaxy support.
Troubleshooting app workflows¶
StartPoint does not show the account you need Ask your account administrator to verify your account assignment or Identity Center permission set. StartPoint only shows accounts DotID can prove you can enter.
An app opened on a setup page instead of its normal home page The account you entered has not been activated yet. See Accounts that activate when you use them.
QuotaCenter says a quota cannot be changed Some quotas are read-only or require platform approval. Submit a quota-increase request from QuotaCenter; platform operators review it in HarborMaster.
Account settings are missing Root-user MFA and password policy are fixed platform controls. Service-user and policy workflows remain in Account; broad account settings are not user-editable from the console.
TraceBook does not show an event Check that you are viewing the correct Account and time range. Cross-account audit investigation is available to platform operators in TrekLogs, not in an Account user’s TraceBook view.
Notification Center is empty Notifications are scoped to your current identity and session context. If you switched accounts recently, refresh the page or return through StartPoint so the shell can attach the current account and session headers.